Case Study: Internet Solutions — a division of Dimension Data achieves faster, more accurate sales compensation with Oracle Incentive Compensation Cloud

Internet Solutions Boosts Sales Delivery with Oracle Sales Cloud

Internet Solutions, a pan‑African telecommunications division of Dimension Data, needed to improve sales delivery by aligning compensation with business objectives, increasing the accuracy and transparency of commissions, and reducing the heavy administrative and IT burden of a spreadsheet‑based process that served 172 sales staff in South Africa.

The company implemented Oracle Incentive Compensation Cloud Service (integrated with Oracle E‑Business Suite and Siebel CRM) with partner Xpedia to automate commission calculations and reporting. The cloud solution replaced error‑prone spreadsheets, cut finance and IT overhead, delivered real‑time sales data and out‑of‑the‑box analytics for managers, improved alignment and flexibility of compensation plans, and lowered total cost of ownership.

Internet Solutions

Lisa Warwick

Financial Executive