Case Study: ING Bank achieves full control of its software estate and compliance with Oracle License Management Services

ING Takes Control of Software Estate with Oracle License Management Services

ING Bank NV is a global financial institution with a strong European base serving millions of customers and pursuing a digital-first strategy. With a large, long-standing Oracle footprint across databases, middleware, and applications, ING faced significant compliance and financial risk from unclear licensing metrics and limited visibility into actual software usage across its international operations.

By partnering with Oracle License Management Services and using Oracle Enterprise Manager, ING gained clear control over software entitlements, aligned usage to contract terms, and eliminated the risk of unscheduled audits. The engagement delivered regular reporting, better asset visibility, identification of underused resources, and a trusted ongoing relationship with Oracle—enabling ING to continue its digital transformation with compliance and cost certainty.

ING Bank

Marc Van Oorschot

Global Head of Software Asset Management