Case Study: Hensel Phelps achieves 30% reduction in handover preparation time with Oracle Aconex Smart Manuals

Hensel Phelps Reduces Handover Preparation Time by 30% With Aconex

Hensel Phelps was selected by the U.S. GSA as design-builder for the 380,000-square-foot FBI regional headquarters, a BIM-driven project with strict GSA handover requirements. The team faced the daily processing of up to 1,000 handover documents, a learning curve for tools needed to compile O&M manuals, and the risk of losing critical O&M data to disasters or corruption.

Hensel Phelps used Aconex Smart Manuals to produce and deliver digital O&M manuals (including BIM model files), capturing, reviewing and assembling documentation during the project and storing data securely in the cloud with a click/browse/search interface. The solution cut handover preparation time by 30% (about $10,000/month), delivered over $100,000 in engineering-staff savings, improved accuracy by 90–100%, and reduced lifecycle incident costs by $50–$100 each.

Hensel Phelps

Derek Hoffine

Project Manager, Construction Group