Case Study: Hansen Technologies achieves 40% faster hiring and US$7,715 saved per vacancy with Oracle Talent Acquisition Cloud

Hansen Technologies Cuts Hiring Costs by US$7,715 per Vacancy with Oracle

Hansen Technologies is a global provider of customer care and billing solutions serving 600+ customers across 80 countries. Facing rapid growth and hiring more than 100 roles a year, the company relied on emails, spreadsheets and paper-based processes that limited visibility into recruitment and performance management, weakened its employer brand, increased agency dependency, and created compliance challenges across multiple geographies.

Hansen implemented Oracle Talent Acquisition Cloud (recruiting, onboarding and performance modules), with partner support, to centralize hiring and HR processes. The change shortened time to hire by 40% (up to 20 days), cut hiring costs by US$7,715 per vacancy, reduced agency use from 35% to under 2%, enabled new hires to complete onboarding before day one, improved recruiter reach to multiple job boards, and provided a secure single source of truth for employee data to support global growth and compliance.

Hansen Technologies

Faye Aylward

Global HR Director