Case Study: Hamilton Island achieves faster talent engagement, 30% recruiter productivity increase and US$237,000 annual agency cost savings with Oracle HCM Cloud

Hamilton Island Engages Top Talent Faster, Increases Recruiter Productivity by 30%, and Cuts Annual Agency Costs by US$237,000 with HR Cloud

Hamilton Island Ltd., the family‑owned resort and tourism operator in Australia’s Whitsunday Islands, struggled with a spreadsheet‑based recruitment process that lacked visibility and slowed hiring during peak seasons. With high occupancy rates, frequent vacancies (about 70 per month) and skills shortages in roles like culinary staff, the company needed to standardize and speed up recruitment and personalize onboarding to protect service quality and employee satisfaction.

Hamilton Island implemented Oracle HCM Cloud (Oracle Talent Acquisition Cloud) to automate prescreening, approvals and onboarding workflows. The system cut disqualified applications by about 90%, boosted recruiter productivity by 30%, and reduced annual agency spend by roughly US$237,000 (from US$251,821 to about US$14,400). It also enabled personalized onboarding, faster time‑to‑hire, better reporting and integrations (e.g., payroll, video interviews), improved new‑hire satisfaction and went live in five weeks.

Hamilton Island

Samuel Cordoba

Talent and Employee Relations Manager