Case Study: Hacer Group reduces RFI turnaround times by 55% with Oracle Aconex

Hacer decreased RFI turnaround times by 55%

Hacer Group Enterprise, an engineering and construction services company, adopted Aconex as a centralized platform to manage large volumes of project data, communications and processes. Before fully leveraging the system, engineers faced an inefficient design review process, time‑consuming defect logging, a full‑time resource spent tracking RFIs, and cumbersome manual tender package compilation.

By implementing Aconex Project Controls and Collaboration—configurable workflows, mobile Aconex Field Forms, a standardized digital RFI process and end‑to‑end tender management—Hacer streamlined processes and improved visibility. The changes cut RFI turnaround times by 55%, saved A$21,600 per project on shop drawing reviews, increased inspection logging from about 200 to 7,000 items per project (up to 25,000), and reduced tender package creation time by over 80%.

Hacer Group

Ivan Marinovic

Business Systems Manager