Case Study: Geisel Privathotels boosts efficiency and doubles reservation speed with Oracle Hospitality Suite8 (Oracle)

Geisel Privathotels Boosts Efficiency with Oracle Hospitality

Geisel Privathotels (Hotel Königshof München GmbH & Co. KG) operates four distinctive hotels—soon five—plus four restaurants and a retail wine gallery, serving both luxury and budget travelers. The group needed a powerful, flexible system to connect newly opened hotels and restaurants with varying requirements, share guest profiles across divisions, handle special needs like voucher processing and single‑bed rentals in multi‑bed rooms, produce detailed consolidated reports for strategic planning, and allow seamless expansion without disrupting daily operations or the guest experience.

Geisel implemented Oracle Hospitality Suite8 (including Central Head Office, Shared Profiles and Reports, Property Gift Certificate and Voucher, Materials Control, and POS/webConnect modules) with a central database to unify hotel and restaurant operations. The solution delivered consolidated reporting and real‑time guest insights, doubled reservation processing speed, cut voucher processing time by more than 60% while boosting voucher sales, streamlined invoicing and inventory control, reduced training effort through intuitive operation, and enabled effortless addition of new properties and modules without service interruptions.

Geisel Privathotels

Thomas Kösters

Commercial Director/Authorized Officer