Oracle
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A Oracle Case Study
Fujitsu, a global ICT leader, needed to move HR operations for its 26,500 EMEIA employees from fragmented on‑premises systems to Oracle HCM Cloud while standardizing processes across 37 countries. With go‑live only months away, the company faced a major change‑management and adoption challenge: rapidly training diverse roles (HR specialists, managers, and employees) in multiple languages without costly, hard‑to‑scale classroom programs.
Fujitsu embedded Oracle Guided Learning directly in the HCM application to deliver role‑based, step‑by‑step in‑app training and 110 custom learning flows in key regional languages. The approach accelerated adoption, standardized self‑service HR across countries, reduced training and disruption costs, freed HR to focus on strategic work, and ensured uniform system use—enabling a smooth go‑live and supporting wider HR standardization and digital transformation.
Fay Hawkins
Business Change Lead, EMEIA