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Case Study: Flowserve Corporation achieves 95% on-time quotes and 2.5x quote throughput with Oracle CPQ Cloud
A Oracle Case Study
Flowserve Achieves 95% On-Time Quotes and Boosts Quote Throughput 2.5x with Scalable Cloud Configuration Solution
Flowserve Corporation, a global leader in pumps, valves, seals, and related services with about 20,000 employees, needed to shorten and improve the accuracy of its quote process, enable salespeople and distributors to produce quotes in minutes rather than days, respond faster to market and configuration changes, and put in place a scalable, highly available CPQ system.
Implementing Oracle CPQ Cloud (integrated with Oracle E‑Business Suite) in six months delivered those outcomes: Flowserve produced more than 70,000 quotes in eight months, raised on-time quotes to 95%, increased quote throughput about 2.5x, cut quote creation to 5–20 minutes, enabled configuration/pricing changes in minutes, deployed new product features multiple times a week, and supported 3,000 users and distributor partners with high availability and minimal training.
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Flowserve Corporation
Daniel Wiegand
Director of IT