Case Study: Flitto manages 30% more customers and cuts sales-cycle emails by 80% with Oracle Sales Cloud

Flitto’s Sales Team Manages 30% More Customers with Oracle Sales Cloud

Flitto is a Seoul-based crowd-sourced translation platform serving 7.5 million users and global partners as it expands into China and Japan. To gain visibility into sales performance, automate the sales cycle, and provide targeted incentive plans, Flitto needed an integrated system to manage customer contacts, translation requirements, pipelines and compensation tracking across mobile devices.

Working with Oracle partner Coreplus, Flitto implemented Oracle Sales Cloud (after a proof of concept) and completed deployment in five months. The solution cut email volume across the sales cycle by 80%, enabled sales reps to manage 30% more clients, provided real-time performance and commission dashboards, improved prioritization of translation requests with BI reporting, and delivered mobile access to pipelines—boosting productivity, win rates and revenue opportunities.

Flitto

Juyong Kim

Head of Business Development