Case Study: Etisalat achieves stronger business security and efficient identity management with Oracle Identity and Access Management

Etisalat improves brand awareness and brand safety with Oracle Moat

Etisalat, operating as e&, serves 15 million customers and more than 300,000 organizations in the United Arab Emirates, and needed a scalable, reliable way to manage a rapidly growing number of identities across employees, contractors, suppliers, and vendors. The company was looking to strengthen security, improve efficiency, and better support compliance while reducing the administrative burden on its teams.

Etisalat implemented Oracle Identity and Access Management to provide complete user lifecycle management with workflows and reconciliation capabilities, along with a unified password policy across enterprise applications to automate password resets. With Oracle, e& improved secure access for its extended workforce, increased reliability, and shifted focus from administration toward innovation and customer service.

Etisalat

Saadeddine Nahas

Regional Digital Director