Case Study: Energypac Power Generation achieves unified customer and employee data to boost project efficiency and support growth with Oracle

Energypac Power Generation Unifies Customer and Employee Data Across All Business Divisions to Improve Project Efficiency and Support Future Growth

Energypac Power Generation Ltd. (EPGL) is a Dhaka-based power engineering company with about 500 employees, offering turnkey solutions across power generation, construction machinery, CNG conversion, and O&M services. EPGL faced fragmented legacy systems across sales, service, and HR that hid complete customer and project data, slowed decision-making and responses to customers, and weakened management confidence and talent retention efforts.

To address this, EPGL implemented Oracle Sales Cloud and Oracle Service Cloud to unify customer and project information and Oracle HCM Cloud to centralize employee data and support mobile recruiting. The move automated business processes, enabled faster, more consistent customer responses, reduced the risk of service degradation, and is expected to improve talent attraction, retention, and overall support for future growth.

Energypac Power Generation

Monir Uddin

Head of Information Technology