Case Study: Edmunds achieves faster subscription billing and revenue growth with Oracle

Edmunds.com increases subscriptions and revenue with Oracle

Edmunds.com, a leading digital automotive resource, faced rising subscription and billing demands that its legacy system could no longer handle efficiently. High-volume billings were taking weeks to process, hurting customer service and limiting growth opportunities, so Edmunds turned to Oracle and Oracle Subscription Management to modernize its subscription operations.

Oracle implemented Oracle Subscription Management integrated with Oracle Cloud ERP and Oracle Cloud EPM, helping Edmunds connect systems and automate processes. As a result, billing and subscription servicing time dropped from days to hours, the company gained a scalable platform for growth, and it created new monetization opportunities for subscription products and dealer leads.

Edmunds

Trevor Persaud

Revenue Cycle Director