Case Study: Ecobank achieves pan-African digital banking transformation with Oracle FLEXCUBE and Oracle Banking Digital Experience

Ecobank leads Pan African Digital Banking Transformation

Ecobank, a pan-African bank serving customers in more than 30 countries, needed a modern technology foundation to support its digital-first strategy and growing expectations for omnichannel banking. The bank turned to Oracle, using Oracle FLEXCUBE and Oracle Banking Digital Experience to help standardize operations, improve customer experience, and prepare for open banking.

Oracle implemented the platform across Ecobank’s operations in more than 30 countries in just 20 months. The result was a single-instance, centralized model that reduced capital and operational costs, improved compliance and regulatory responsiveness, and enabled one mobile app for 20 million customers across four languages and many currencies.

Ecobank

Tomisin Fashina

Chief Information Officer