Case Study: Dorf Ketal Chemicals achieves 30% faster order processing and up to 40% IT cost savings with Oracle E-Business Suite

Dorf Ketal Chemicals Processes Customer Orders 30% Faster, Slashes IT Costs by up to 40%, and Ensures Best Practices with Global Enterprise Application Platform

Dorf Ketal Chemicals, a fast-growing global manufacturer of specialty process chemicals with operations in the US, Europe, Asia, and Brazil, needed to consolidate disparate ERP systems (including BaaN and home‑grown platforms) into a single global application. The company sought a single source of truth to support international expansion, standardize and automate critical processes like order‑to‑cash and procure‑to‑pay, and meet local tax and compliance requirements.

Dorf Ketal implemented a single instance of Oracle E‑Business Suite Release 12.1.3 (with Process Manufacturing, Inventory Management, and Advanced Supply Chain Planning) with support from partner KPIT, involving business users for process definition and training. The consolidation cut IT costs by up to 40%, sped customer order processing by 30%, improved inventory cost control and operational reporting, enabled multi‑language/local compliance, and enforced consistent best practices across regions.

Dorf Ketal

Seshadri Viswanathan

Vice President – Information Technology