Case Study: Defence Health achieves faster time-to-market and a modern digital member experience with Oracle Health Insurance

Defence Health and Oracle Superior health for those who serve

Defence Health Australia, a health insurer for defence personnel, needed to modernize its member experience and become more agile. Its legacy systems lacked the flexibility and speed to market required for intuitive digital self-service and efficient operations.

After a market review, Defence Health selected Oracle Health Insurance for its modular architecture, configurability and APIs. Deploying the full platform will enable 24/7 online member self-service, faster product rollouts and improved service-centre productivity, forming the backend of the organization’s transformation.

Defence Health

Joanne Kadlecik

COO