Case Study: Cray Inc. achieves faster, more accurate, and auditable CPQ with Oracle CPQ Cloud

Cray Improves Speed and Accuracy with Oracle Configure, Price, and Quote Cloud

Cray Inc., a leading developer of supercomputers, storage and data‑management systems, and analytics solutions, faced a highly complex configure‑price‑quote (CPQ) process built on spreadsheets that caused version‑control problems, poor auditability, and compliance risks for Sarbanes‑Oxley and government contracts. The company needed faster, more accurate pricing and quoting, secure remote access for sales teams, and tighter integration of CPQ data with ERP and CRM systems to gain better business insight.

Cray implemented Oracle Configure, Price, and Quote Cloud and integrated it with its ERP and CRM, automating CPQ and eliminating spreadsheet version issues. The solution accelerated rule updates from days to minutes, improved pricing consistency and quote accuracy, strengthened security and auditability for compliance, enabled mobile quoting, reduced analyst workload, and delivered clearer visibility into project costs and profitability while easing IT administration.

Cray Inc.

Jim Kiltie

Senior IT Business Analyst