Case Study: Citizens Energy Group achieves enhanced project collaboration, compliance, and visibility with Oracle Primavera Unifier and Primavera P6

Citizens Energy Group Enhances Project Collaboration, Compliance, and Visibility with an Enterprise Project Management Solution

Citizens Energy Group, a public-trust utility serving about 800,000 customers in Indianapolis, faced a major scaling challenge after acquiring water and wastewater assets that expanded its capital program from roughly $30 million to more than $300 million. Managing that growth with manual Excel spreadsheets and vendor schedules left the organization unable to efficiently run multi-year, internally managed projects or meet strict regulatory and transparency requirements.

Citizens implemented Primavera Unifier and Primavera P6 Enterprise Project Portfolio Management, integrated with Oracle E‑Business Suite, and brought the integration in-house to create a single authoritative data source. The solution standardized processes, improved collaboration and compliance, and increased visibility and credibility across the capital program, enabling more efficient, scalable management of projects.

Citizens Energy Group

Debi Bardhan

Former Director, Program and Technical Services (P&TS), Capital Programs and Engineering