Case Study: Chipotle achieves better forecasting and supply chain visibility with Oracle Fusion Cloud

Chipotle - Customer Case Study

Chipotle, the fast-growing restaurant chain behind more than 3,000 locations, needed a better way to manage financials, forecasting, inventory, and supply chain operations as its business expanded. Its heavily customized on-premises systems lacked agility and scalability, making it harder to support growth, global expansion, and the surge in digital ordering.

Working with PwC, Chipotle moved to Oracle Fusion Cloud ERP, including Oracle Cloud SCM and Oracle Cloud EPM, in just eight months. Oracle helped Chipotle triple digital sales during the pandemic, raise restaurant service levels from about 90% to over 99%, cut inventory reporting time from 30–40 minutes to a few minutes, and save millions of dollars a year through more accurate transaction reconciliation and recovery of delivery discrepancies.

Chipotle

Curt Garner

Chief Technology Officer