Case Study: Certegy cuts fraud by 10% and boosts customer service with Oracle Cloud Analytics and Autonomous Database

Certegy fights payment fraud with Oracle Cloud

Certegy provides banking authorization and risk management for more than 4,000 retailers and 300,000+ locations, processing $43 billion in check volume and data on roughly 100 million consumers. Its core challenge is preventing payment fraud while making fast, accurate accept/decline decisions that protect retailers’ revenue and customer experience.

Certegy deployed Oracle Cloud Infrastructure with Autonomous Database/Autonomous Data Warehouse and Oracle Analytics to consolidate 850 million records from 15+ sources, apply machine learning and spatial analysis, and give 25 analysts real-time models and interactive reporting. The solution adds autoscaling and automated administration, enables location-based anomaly detection, supports mobile payments, and is expected to cut fraud about 10% while reducing declined transactions and operational overhead.

Certegy

Eric Probst

Senior Manager, Fraud Analytics