Case Study: Cerner achieves 40% reduction in patient-hours impacted and 50% increase in DBA efficiency with Oracle Enterprise Manager 12c

Cerner Achieves a 40% Decrease in Patient Hours Impacted by System Issues While Increasing DBA Efficiency by 50%

Cerner Corporation, a leading healthcare-technology provider that hosts its Millennium enterprise-management solution for more than 400 health systems via CernerWorks, faced the challenge of ensuring high availability, rapidly identifying and resolving emerging system issues to minimize patient impact and avoid disaster-recovery failovers, and expanding cloud-based service offerings.

By upgrading to Oracle Enterprise Manager 12c (and adopting Oracle Database 12c), Cerner gained advanced analytics and proactive monitoring—using dozens of built-in and custom metrics—to detect and resolve issues before they affect care. The change delivered a 40% decrease in patient hours impacted, a 50% increase in DBA efficiency, a 17% reduction in database issues, $95M in avoided hardware capex, a 30% increase in databases managed per DBA, and the ability to offer Enterprise Manager as a service while achieving near-99.99% SLAs.

Cerner

Tony Myers

Director, Principal Architect