Case Study: Burns & McDonnell achieves 64% faster workflow request response time with Oracle Aconex

Burns & McDonnell achieves over 60% improvement in workflow request response time with Aconex

Burns & McDonnell, ranked #17 on ENR’s Top 500 Design Firms, adopted Aconex under an enterprise agreement to standardize project delivery across 11 global practices. The firm faced inconsistent document control and process management, enterprise risk from disparate workflows, the need to collaborate effectively with external stakeholders, and a transition to paperless inspections without losing existing form formats.

By implementing Aconex Project Controls and Collaboration—using configurable templates, tracked workflows, Aconex Field Forms, and 24/7 support and training—Burns & McDonnell gained complete control and reporting of project information and increased external adoption. Results included a 64% reduction in average response time for 50,000 workflow requests (14 days to 5), mail response time cut from 5 days to 1, a 75% reduction in forms (4,000 to 1,000), and a 35% faster RFI turnaround (3.64 to 2.35 days).

Burns & McDonnell

Ty Blackburn

Project Management Director