Case Study: BlueCross BlueShield of South Carolina achieves 50% faster work order closeouts with Oracle Primavera Unifier

BlueCross BlueShield of South Carolina speeds work orders by 50%

BlueCross BlueShield of South Carolina, an independent licensee of the BlueCross and BlueShield association, grew rapidly to manage 145 facilities across 21 states. Legacy manual processes could not keep pace: internal work orders and budget planning were slow and uncertain, and the lack of a preventative maintenance program left the organization exposed to unnecessary risk.

By implementing Oracle Primavera Unifier and involving staff in system setup, the company standardized facilities management and project controls. Results include 50% faster work-order closeouts, a projected $500,000 annual savings from preventative HVAC maintenance, discovery of a $1M piece of equipment still under warranty, audit preparation reduced from 80 hours to minutes, 100% on-time contractor payments, zero audit failures, and budgets developed in minutes instead of weeks.

BlueCross BlueShield of South Carolina

Anne Bell

Facilities Management Director