Case Study: BISSELL achieves accurate demand forecasting and unified product data with Oracle Cloud SCM (Oracle)

Bissell cleans up its supply chain with Oracle Cloud apps

Bissell, the iconic floor‑care manufacturer based in Walker, Michigan, faced a surge in e-commerce sales during the COVID‑19 pandemic that exposed weaknesses in its forecasting, product lifecycle management, and item‑master data. With more than 8,000 SKUs and associates relying on disconnected offline systems, the company needed accurate, secure, and standardized data and faster planning to support new distribution centers and rapid order fulfillment.

Bissell moved core systems and databases to Oracle Cloud Infrastructure and adopted Oracle Cloud SCM, Demand Management, and Cloud PLM with Product Data Hub for master data management. The integrated cloud solution standardized global processes, enabled daily data collection and self‑service planning, and boosted infrastructure performance by 15x. As a result, forecasting accuracy improved, teams now “manage exceptions” rather than rely on tribal knowledge, cross‑country alignment increased, and planning became faster and more scenario‑driven.

BISSELL

Joe Butts

Associate Director