Case Study: Bank of Qingdao achieves doubled online users and a high-performing e-banking platform with Oracle Exalogic and Oracle WebLogic Server

Bank of Qingdao Doubles Number of Online Users, Enhances Customer Experience, and Boosts Competitiveness with High-Performing E-Banking Platform

Bank of Qingdao, a regional commercial bank founded in 1996 with 79 branches and a large ATM and kiosk network in Shandong province, faced rising demand for internet and mobile banking and needed to shift from branch-centric services to a scalable, high-performance e-banking platform to improve efficiency and competitiveness.

The bank implemented Oracle Exalogic Elastic Cloud and Oracle WebLogic Server—leveraging InfiniBand-based Exabus, SSDs, hardware isolation, and optimized middleware—to eliminate I/O bottlenecks, ensure high availability and security, and simplify deployment. The new platform doubled online users in the first year (100,000 to 200,000), achieved a customer satisfaction score of 4.7/5, earned a regional e-banking user-experience award, sped up transactions, cut IT costs, and was deployed within one month.

Bank of Qingdao