Bajaj Finserv Responds to 95% of Daily Queries Instead of 80%, Reduces Complaints by 50%, and Improves Customer Service with Social Cloud

A Oracle Case Study

Preview of the Bajaj Finserv Case Study

Case study about Bajaj Finserv working with Oracle.

Open case study document...

Bajaj Finserv

Rinku Anand

Senior Manager, Customer Experience

Oracle

3044 Case Studies