Case Study: ASERTIS BPS lowers costs and boosts sales with Oracle Cloud Infrastructure

ASERTIS BPS lowers costs and increases sales by migrating core systems to OCI

ASERTIS BPS, the service outsourcing business unit of Fenalco Valle, needed to address infrastructure problems that were hurting management, scalability, availability, and profitability in its contact center operations. The company turned to Oracle Cloud Infrastructure (OCI) to modernize its core systems and improve service reliability.

Oracle implemented OCI to provide high availability, stronger management capabilities, and ongoing support. As a result, ASERTIS BPS cut cloud costs by 35% through better consumption optimization and increased annual sales by 25%, while also improving profitability, ROI margins, and its ability to deliver scalable, customized services.

ASERTIS BPS

Richard Castaño Gómez

General Manager