Case Study: An Post achieves real-time analytics and faster service delivery with Oracle

An Post Boosts Retail and Postal Services with Big Data and Analytics Platform

An Post, Ireland’s national postal service serving 17 million weekly customers through 1,100 post offices and handling millions of daily transactions, needed a scalable big data and analytics platform to consolidate hundreds of source systems, improve management reporting across operations, HR and finance, reduce administrative overhead, combat fraud, and speed time to market for new retail and postal services.

Using an Oracle-based big data and analytics solution — including Oracle Exadata, Oracle Database 12c with Multitenant, Oracle Advanced Analytics and a hybrid cloud model — An Post created a single source of truth with automatic nationwide data consolidation and real-time dashboards. The platform cut ETL times by up to 90% (batch processing from 11 hours to 34 minutes), enabled monthly financials in minutes, improved fraud detection and same-day cash analytics, sped database provisioning from days to minutes, reduced on-premises storage by 12 TB, and delivered faster launch of new services with an anticipated ROI within four years.

An Post

John Cronin

Group Chief Information Officer