Case Study: AMP revitalizes its HR ecosystem and improves talent management with Oracle Cloud HCM

AMP revitalizes its HR ecosystem for the future with Oracle Cloud HCM

AMP, the Australian wealth management company, wanted to transform its HR operations to better support a more client-focused, simpler, and growth-oriented business. But with four disconnected HR systems, fragmented user experiences, heavy manual administration, and limited talent visibility, the company needed a more unified, scalable approach. AMP chose Oracle Fusion Cloud Human Capital Management (HCM) to modernize its HR ecosystem.

With Oracle Cloud HCM, AMP created a single digital-first HR experience across recruiting, learning, performance, talent, and service management. Oracle HR Help Desk improved case routing and service levels, Oracle Talent Management strengthened succession planning and talent visibility, and Oracle Recruiting helped streamline hiring; the company also saw goal-setting adoption rise from 30%–40% to over 90%. AMP decommissioned its four legacy systems, reduced cost-to-serve, and achieved a payback period of less than three years on its Oracle investment.

AMP

Malcolm Dore

Director of People Services