Oracle
3072 Case Studies
A Oracle Case Study
Alamar Foods, a Riyadh‑based quick‑service restaurant group operating 300+ Domino’s stores across the MENAP region with about 3,500 employees, faced performance and high‑availability limits from aging Oracle Solaris/SPARC infrastructure. Business‑critical systems like Oracle E‑Business Suite suffered slowdowns (particularly at month‑end with hundreds of concurrent users), long month‑end closings, frequent maintenance windows for cloning and backups, and rising operational overhead.
Alamar’s IT team deployed Oracle Database Appliance and Engineered Systems (with KPIT assisting migration) using a Maximum Availability Architecture, load balancing, and the Sync online backup feature. The change delivered up to 30% better application performance, reduced month‑end closing from 13 to 9 days for 200 stores, eliminated weekly 8–10 hour downtime for clones, saved about 20 IT hours per month, provided 24/7 availability for 350+ users, lowered infrastructure and maintenance costs, and enabled new projects such as data warehousing and BI.
Almutaz Mahmoud
IT Director