Case Study: Al Haya Medical Company eliminates downtime and boosts ERP performance 90% with Oracle Database Appliance

Al Haya Medical Eliminates Downtime, Increases ERP System Performance by 90%

Al Haya Medical Company, a Riyadh-based pharmaceutical and medical-supplies distributor founded in 1964 (about 1,500 employees, US$600M revenue), faced aging servers and distributed legacy applications that could not support its wide distribution network. The company needed a centralized, highly available ERP platform to eliminate downtime, reduce SAN and server costs, simplify vendor management, and improve performance for hundreds of daily users.

Al Haya consolidated six servers and storage devices onto Oracle Database Appliance and migrated six Oracle Database instances and Oracle E‑Business Suite in three days, backed by Oracle Premier Support as a single point of accountability. The move eliminated downtime, boosted ERP performance by 90%, increased employee and customer satisfaction by 95%, cut maintenance effort 4x, reduced server/storage TCO by 50% with capacity-on-demand licensing, and delivered 24/7 business continuity and greater IT agility.

Al Haya Medical Company

Mohamed Gaber

IT Manager