Case Study: AIM Gruppo (Aziende Industriali Municipali Vicenza) achieves continuous high availability and 40% more billing throughput with Oracle Database Appliance

AIM Empowers Vicenza Municipal Services Management with High Availability Database Solution on Cost-Effective Consolidation Platform

Aziende Industriali Municipali Vicenza (AIM) is the municipal holding that runs utilities and public services for Vicenza, Italy, including gas, electricity, water, transport and maintenance. AIM needed high availability and scalable database support for a newly deployed utility billing system to ensure invoices are issued on specific days, avoid cash‑flow delays from missed batches, reduce frequent outages and administration overhead, and absorb unexpectedly rapid data growth that legacy servers could no longer handle.

AIM deployed Oracle Database Appliance (with Oracle Real Application Clusters and Active Data Guard) as an all‑in‑one active‑passive solution, implemented and tuned by partner Data Management Utility. The result: continuous uptime with no incidents, 40% more bills processed per batch, elimination of weekly memory overflows and reboots, an 80% cut in server/database maintenance freeing two DBAs for strategic work, improved customer service and predictable invoicing schedules, and scalable capacity without costly hardware upgrades.

AIM Gruppo

Stefano Cominato

Director of Information and Communication Technology