Case Study: Acolade achieves 62% lower customer costs and faster testing with Oracle Cloud Infrastructure

Acolade improves service cost and customer experience with Oracle Cloud

Acolade, an Australian IT services provider, needed a faster, more cost-effective way for customers to test and validate Oracle Cloud Application updates without adding strain to already busy IT teams. To solve this, Acolade developed AssureQA, an AI- and ML-powered automation testing platform, using Oracle Cloud Infrastructure and OCI Kubernetes Engine.

With Oracle, Acolade built and hosted AssureQA on Oracle Cloud Infrastructure, enabling parallel testing, stronger security, and scalable performance. The results included 4X faster quarterly release testing, a drop from as long as two weeks to two days in some cases, 2X faster feature adoption, and a 62% reduction in customer costs.

Acolade

Rajesh Krishnan

Managing Partner