Case Study: Saigon Commercial Bank improves service quality and processes batches 70% faster with Oracle Exadata

Saigon Commercial Bank Improves Service Quality with Oracle Engineered Systems

Saigon Commercial Bank, one of Vietnam’s leading commercial banks, was struggling with slow performance in its core banking and data warehouse systems, which delayed end-of-day batch processing, reporting, and customer transactions. To address these issues and meet SLA and regulatory requirements, the bank turned to Oracle Exadata and related Oracle systems, including Oracle Database 12c and Oracle’s Zero Data Loss Recovery Appliance.

Oracle Exadata helped Saigon Commercial Bank process batches 70% faster, cut batch time from 5 hours to 1.5 hours, and make reports up to 10x faster. Oracle also enabled real-time, automated backup with minimal data-loss exposure, improved transaction performance and customer service, reduced IT costs, and supported a successful implementation completed in just two months.

Saigon Commercial Bank

Le Minh Huan

CIO