Case Study: Rakuten, Inc. achieves uninterrupted online shopping and lower operating costs with Oracle Exadata

Rakuten Ensures Uninterrupted Online Shopping, Increases User Satisfaction, and Reduces Operating Costs

Rakuten, Inc., Japan’s largest online shopping mall operator, needed a highly secure, reliable, and scalable database platform to support rapidly growing traffic, reduce downtime, and lower operating costs. To address these challenges, Rakuten turned to Oracle Exadata for its online services and membership database environment.

Oracle Exadata helped Rakuten build a high-performance, scale-out database platform with minimal maintenance, supporting uninterrupted online shopping and improved user satisfaction. The implementation cut scheduled maintenance downtime from five to six hours once a month to almost zero, reduced licensing and operating costs through a database-as-a-service cloud model, improved storage efficiency, and helped Rakuten launch new applications faster while meeting service-level agreements.

Rakuten, Inc.

Jonathan Levine

Executive Officer, Vice Executive Director, Assistant CTO