Case Study: MagtiCom achieves 4x faster billing and 40% lower database costs with Oracle Exadata

MagtiCom - Customer Case Study

MagtiCom, a leading telecommunications company in Georgia serving more than 2 million subscribers, needed to improve online service availability, handle growing database demand, and reduce the cost and complexity of supporting roaming, billing, and customer care systems. The company also wanted to minimize outage impact on customer support and speed up monthly billing, and it chose Oracle Exadata Database Machine with implementation support from Oracle partner UGT.

Oracle Exadata consolidated MagtiCom’s databases onto a single platform, improving reliability, simplifying administration, and cutting overall solution cost by 40%. The upgrade reduced monthly billing close time by 75% to 1.5 hours, enabled failover in seconds, and helped maintain customer service levels during outages, while also supporting future growth and expansion of services.

MagtiCom

Shota Gvinianidze

CIO