Case Study: Khan Bank achieves smoother banking operations and 40% higher IT productivity with Oracle Exadata

Khan Bank - Customer Case Study

Khan Bank, Mongolia’s largest commercial bank, faced rapid transaction growth, frequent downtime, and a shortage of skilled IT staff that made it difficult to keep core banking, mobile, internet, and card services running smoothly. To address these challenges, the bank turned to Oracle Exadata and Oracle Platinum Services for a more reliable, scalable, and remotely supported database platform.

Oracle Exadata helped Khan Bank migrate five critical databases to a pre-engineered system that restored data 4x faster, cut batch processing by five hours, and reduced downtime from up to 70 hours per quarter. With Oracle Platinum Services, Oracle also improved DBA productivity by 40%, enabled 24/7 remote monitoring, and helped the bank support higher transaction volumes, boost customer satisfaction, and strengthen service availability.

Khan Bank

Arvind Joshi

Director of Information Technology