Case Study: CTBC Bank achieves faster reporting, quicker service launches, and improved global banking service quality with Oracle Exadata

CTBC Bank Creates Customized Reports 5x Faster, Launches New Services to Branches 2x Faster, and Elevates Global Banking Service Quality

CTBC Bank, one of Taiwan’s leading banks with a large international branch network, needed a standardized corporate banking platform across overseas offices and a faster way to launch new services, improve reporting, and deliver more consistent cross-border digital banking. To address these challenges, CTBC Bank selected Oracle Exadata with Oracle FLEXCUBE Universal Banking and Oracle FLEXCUBE Direct Banking.

Oracle Exadata helped CTBC Bank standardize operations, support personalized online banking, and improve transaction processing across branches. The bank created customized reports 5x faster, launched new services 2x faster, increased straight-through processing to over 90%, and boosted internet banking users by 15%, while online transactions grew 13% CAGR over five years.

CTBC Bank

Frank Shih

Executive Vice President