Case Study: ADNOC Distribution achieves higher employee and customer satisfaction with Oracle Exadata

ADNOC Distribution - Customer Case Study

ADNOC Distribution, a fast-growing UAE petroleum distributor, needed to unify shared services across HR, finance, supply chain, sales, and customer service while handling rapidly rising transaction volumes and keeping IT costs low. To support its expansion and improve employee and customer satisfaction, the company turned to Oracle Exadata as part of an engineered Oracle stack for its shared services and OLTP environment.

Oracle Exadata, alongside Oracle Exalogic and Oracle E-Business Suite 12.2.4, helped ADNOC Distribution consolidate 40 ERP modules onto a single virtualized platform. The result was a 3x increase in throughput, 15x faster sales systems, 60x faster supply chain systems, 95% shorter billing processes, 90% fewer performance bottlenecks, and 40% lower database licensing costs, with a return on investment expected within two years.

ADNOC Distribution

Ali Abdul Aziz Al-Ali

Vice President, IT