Case Study: AECOM achieves 90% faster RFI response time with Oracle Construction and Engineering

AECOM Achieves 90% Faster RFI Response Time

AECOM, a global leader based in Dubai, needed a way to manage information and project processes consistently across multiple Middle East projects from concept through handover. The company’s main challenges were getting the full project team onto a central system early, meeting project- and client-specific requirements, managing review cycles efficiently, and ensuring smooth handover delivery. Oracle Construction and Engineering provided the Aconex platform to support these needs.

With Oracle Construction and Engineering’s Aconex, AECOM implemented a configurable, project-wide system with visibility, tracking, tagging, and reporting for workflows and handover materials. The platform was set up in just one week and helped drive over 90% faster RFI response times and over 90% faster design review responses, both reduced to about one hour from two days. Handover documentation became much easier to compile, cutting a process that previously took weeks.

AECOM

Estman Datu Mamadra

Document Controller