Case Study: Kotak Mahindra Bank boosts employee experience with Oracle Cloud HCM

Kotak Mahindra banks on Oracle to boost employee experience

Kotak Mahindra Bank, a leading Indian financial services group, faced challenges in adapting its HR processes during the pandemic and managing a fragmented, paper-based system for its 50,000+ employees. To modernize recruitment, improve safety, and establish paperless communications, the bank turned to Oracle and implemented Oracle Fusion Cloud Human Capital Management (HCM).

Oracle's solution automated the recruitment process and introduced the Oracle Workforce Health and Safety module to protect employees. This provided a single, mobile-friendly point of access for staff. The implementation resulted in a streamlined, paperless operation that saves the bank an estimated Rs 15 lakh annually in printing and courier costs, while also significantly boosting efficiency and the employee experience.

Kotak Mahindra Bank

Sukhjit Pasricha

President and Group Chief Human Resource Officer