Case Study: Turner & Townsend achieves 90% faster weekly RFI reporting with Oracle Aconex

Turner & Townsend has achieved a 90% time savings in weekly RFI reporting

Turner & Townsend, a UK-based professional services firm working on a mixed-use project, needed to meet BIM Level 2 requirements and establish a common data environment across multiple clients including Sheffield City Council. They faced ad hoc, time-consuming reporting, errors in naming/numbering and documentation, no secure central collaboration platform, and slow model review processes that risked delays and imperfect client deliverables.

By adopting Aconex as the common data environment and configuring project-specific workflows and private secure spaces, the team automated reporting, enabled connected BIM model sharing, and improved data validation. The changes cut weekly RFI reporting time by 90% (from 30 minutes to 2 minutes), saved project managers about 1 hour per day, sped up model review cycles by 92% (from 5 days to 3 hours), reduced scope changes by 10%, made drawings over 80% faster to find, and saved 2–3 hours per day on manual workflow tracking.

Turner & Townsend

Emma Wakefield

Information Manager