Case Study: The Royal Atlantis Resort & Residences achieves 70% more QA/QC items processed per month with Oracle Aconex

The Royal Atlantis Resort & Residences Reported a 290% Productivity Increase in Document Control Review Cycles

ORACLE Aconex worked with the SsangYong–BESIX joint venture on The Royal Atlantis Resort & Residences in Dubai, where the team needed a robust EDMS to meet stringent project requirements. The project suffered from inconsistent information between client and contractor organizations, inefficient collaboration across systems, and a QA/QC team overwhelmed by manually logging, printing, tracking and scanning roughly 10,000 Work Inspection Requests per year.

Aconex delivered a secure, cloud-based central system with configurable workflows, naming conventions and a single source of truth, giving visibility into due dates, status and responsibility. The result: a 290% productivity increase in document control review cycles, 100% accuracy in Engineers’ Instructions, three document controllers freed from admin tasks to revamp QA/QC, and 70% more QA/QC items processed per month—now handling over 3,500 issues versus 1,000—plus improved RFI traceability and accountability.

The Royal Atlantis Resort & Residences