Case Study: New South Wales Department of Justice achieves 25–40% faster record-keeping and reporting with Oracle Aconex

New South Wales Department of Justice speeds record keeping and reporting by between 25-40%

The New South Wales Department of Justice, a government agency responsible for public accountability in NSW, faced inconsistent project processes, non‑centralised information that caused discrepancies and errors, and time‑consuming manual tracking and progress claim management that pulled staff away from higher‑value work.

By deploying Aconex as a configurable, centralised platform, the department standardised processes, automated review workflows and electronic approvals, and produced clear, itemised cost breakdowns. The changes delivered a 50% improvement in data accuracy, estimated time savings of 25–40% in record keeping and reporting, approval time reductions from 10 minutes to two days, fewer discrepancies, and improved tracking and quality of change requests.

New South Wales Department

Kimberly Everett

Executive Director – Program Support