Case Study: Hensel Phelps achieves 30% faster handover preparation with Oracle Aconex Smart Manuals

Hensel Phelps Reduces Handover Preparation Time by 30% with Aconex

Hensel Phelps was selected by the U.S. General Services Administration to design‑build a 380,000 sq ft, US$160M regional FBI headquarters in Miramar, Florida. The project required strict GSA handover standards for BIM and facility management, processing up to 1,000 handover documents daily, managing a team learning curve on sophisticated O&M tools, and mitigating the risk of losing critical asset data.

Hensel Phelps used Aconex Smart Manuals to capture, review and assemble O&M documentation and BIM data electronically during the project, securely storing information in the cloud with a “click, browse and search” interface for facilities managers. The approach cut handover preparation time by 30% (about $10,000/month), saved over $100,000 in engineering staff costs, improved documentation accuracy by 90–100%, and reduced lifecycle incident costs by $50–100 (1–2 hours) each.

Hensel Phelps

Derek Hoffine

Project Manager