Case Study: Burns & McDonnell achieves 64% faster workflow request response times with Oracle Aconex

Burns & McDonnell achieves over 60% improvement in workflow request response time with Aconex

Burns & McDonnell, an ENR Top 500 design firm ranked #17, adopted Oracle Aconex enterprise‑wide to standardize project delivery across 11 global practices. The firm needed to eliminate inconsistent document control and enterprise risk, improve upstream/downstream collaboration with external stakeholders, and transition to paperless inspections without losing existing form formats.

By implementing Aconex configurable templates, centralized tracking and reporting, training and 24/7 support, and Aconex Field Forms for real‑time field data capture, Burns & McDonnell centralized workflows and increased external stakeholder adoption. Outcomes included a 64% reduction in average response time for 50,000 workflow requests (14 to 5 days), mail response time cut from 5 to 1 day, a 75% reduction in forms (4,000 to 1,000), and a 35% faster RFI turnaround (3.64 to 2.35 days).

Burns & McDonnell

Ty Blackburn

Project Management Director