Case Study: Toyota Finance Finland achieves predictable, efficient financial operations with OpusCapita

Successful Continuous Improvement With Opuscapita

Toyota Finance Finland, the Toyota Group’s Finnish financing company, faced growing complexity in its financial operations as its internal service center’s resources proved insufficient. To secure specialist expertise and improved efficiency, Toyota Finance Finland outsourced its accounts payable and receivable, payments and general ledger to OpusCapita (OpusCapita has managed these services for the customer since 2011).

OpusCapita delivered a managed outsourcing solution built on continuous improvement (Kaizen), a joint monitoring group, browser-based/mobile approval tools and increased automation. As a result, OpusCapita enabled faster month-end closes, predictable and accurately budgeted process costs, reduced personnel and system-maintenance risk, and freed Toyota Finance Finland’s finance team to focus more on analysis and business development.

Toyota Finance Finland

Jarno Kirjavainen

Business Controller