Case Study: Johnson & Johnson achieves smoother, faster B2B processes with OpusCapita financial automation

Smoother And Quicker B2B Processes Through Financial Automation

Johnson & Johnson in the Nordics, already a longtime customer of OpusCapita’s invoice management services, needed a consolidated eCommerce and integration solution when it joined a new EMEA ERP platform. The company faced multiple customer, market and legal requirements across Denmark, the Faroe Islands, Finland, Norway and Sweden — including PEPPOL and local e‑invoicing mandates — and needed to automate high volumes of orders and invoices to speed order-to-cash and improve predictability.

OpusCapita implemented B2B integration services — including EDI messaging and a PEPPOL‑compliant e‑invoicing module — to connect Johnson & Johnson to Nemhandel/PEPPOL and its trade partners across the Nordics. The OpusCapita solution delivered smoother, faster and more transparent order and invoicing processes, reduced costs, improved customer satisfaction and greater agility in managing growing transaction volumes and multiple connections; OpusCapita’s global network (over 170 million e‑transactions yearly) provided the cross‑border scalability needed.

Johnson & Johnson

Ulrika Edling

IT Business Relationship Lead