Case Study: Lemminkäinen Norge cuts costs and streamlines invoicing with OpusCapita

Improved Invoice Mangement For Lower Costs And More Control

Lemminkäinen Norge outsourced its invoice management to OpusCapita, adopting OpusCapita’s multichannel solution for both incoming and outgoing invoices after struggling with time‑consuming manual handling. The company handles roughly 42,000 incoming and 20,000 outgoing invoices annually, and prior in‑house processes—printing, enveloping, franking, scanning and verification—were tying up resources and driving high postage and processing costs.

OpusCapita implemented a single service to send and receive invoices by customers’ preferred channel (PDF/email, eInvoice or printed mail), significantly reducing costs and administrative burden. With OpusCapita’s fixed postage pricing, postage costs per outgoing invoice are now almost half of previous levels, and incoming‑invoice processing no longer requires in‑house mail handling, scanning or verification—freeing staff to focus on core business and enabling a move toward fully electronic incoming invoice processing in Phase 2.

Lemminkäinen Norge

Trine Wollum

IT Manager