Case Study: Global Leader in the Equipment Rental Solution Business achieves near‑zero downtime with OpusCapita’s online spare‑parts catalog and procurement solution

Global Leader in the Equipment Rental Solution Business - Customer Case Study

Global Leader in the Equipment Rental Solution Business operates thousands of light and heavy machines across Europe, where each hour of downtime costs money. Facing thousands of makes, models and part numbers, mechanics and procurement teams struggled to rapidly identify and source the correct spare parts. They engaged OpusCapita to deliver a full SaaS procurement and catalog management solution to address this challenge.

OpusCapita implemented its Supplier‑Self‑Service Manager (SSM) to standardize, validate and clean supplier and spare‑parts data, built an online spare‑parts catalog with exploded‑view drawings for easy part identification, and deployed the OpusCapita Procurement Module integrated with the customer’s ERP for straight‑through processing from requisition and quote to ordering. The result: a well‑organized, easy‑to‑use catalog and faster, more reliable ordering so mechanics can identify and order the right parts quickly, speeding procurement and reducing equipment downtime.